Absolutely. A member of our Case Management Team will visit to assess your parents in their home. We will then work with the assigned Caregiver to ensure that they have all the information they need to provide sensitive and respectful home care services.
Whether it is honoring the culinary rules within a religious household, appreciating longstanding family traditions, or recognizing a particular way your parents prefer the house to be run, we will do everything in our power to provide culturally aware and sensitive home care assistance. Further, we know that our professional relationship is with both your loved one and with you—the family. If you have concerns or mid-course corrections that need to be made along the way, we are always ready to listen and adjust our services accordingly. We work together to make sure the needs of everyone are met, be it yours, your parents, or our Caregiver’s.
If, for any reason, a particular Caregiver does not seem to be working out, we will do everything we can to find someone that better meets your family’s elder care needs. This is all part of HouseWorks deep and continuing commitment to client-focused care.